The following policies, protocols, and procedures were developed to supplement CDC, State & Local guidelines to create the safest possible environment for our fans, employees, and players. Many of the items included in the below document are also covered in the MLB Return-To-Play Protocols; the stricter policy shall prevail in the event of any conflict between the two documents.
There will be a minimum distance of 6’ between seated groups. Based on that guidance, the anticipated capacity inside Roger Dean Chevrolet Stadium will be reduced to 21% of typical capacity.
All full-time and event staff, as well as third parties and partners, will be subject to health and temperature screenings before entering the stadium. Masks will always be required. Social distancing and proper hygiene will be enforced and encouraged by staff and guests entering the stadium.
Changes will also be made to the ticketing, parking and food & beverage operations. From the parking lots to transactions made in the stadium, most experiences will be cashless. Mobile ticketing will be implemented for all games during the 2021 Spring Training and Florida State League seasons. Full season and individual game parking passes will be available through TICKETS.com. Concession stands and kiosks will be credit and debit only. Guests are encouraged to use a food service app to place digital concession orders from the comfort of their seats. Guests will then receive notification through the app when their order is ready for pickup. This will occur at the stand through which the order was placed.
New this year, guests will be directed to designated entry gates to limit crowding at any one entrance. A designated entry gate will be noted on each ticket. Guests will be asked to exit the stadium through the same gate at which they entered. New bold directional signage and feather signs will be in place to clearly direct guests to their assigned entrance gates.
A full list of updated policies and procedures for reopening can be found here: RDCS COVID-19 UPDATED POLICIES & PROCEDURES